Counseling FAQ

Here are some of the more commonly asked questions regarding our therapy services. If you have questions that aren't addressed here, feel free to contact us.

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
Do you follow the WPATH standards of care?

We do follow the Standards of Care (SOC), while also understanding and acknowledging the unbalanced power dynamics these guidelines can sometimes create. Because some of the SOC requirements can be seen as limiting patient autonomy through gatekeeping, we advocate for the informed care model whenever possible. You can read more about the standards of care here: WPATH Standards of Care.
Do you prescribe medication?

We do not prescribe medications, but we are able to provide you with a list of outside providers for medication management if you decide that option is right for you.
Do I have to be queer or part of the LGBTQIA2S+ community to receive services?

No, you do not. Although we specialize in queer affirming therapy, we serve family members and allies as well, and can help with a multitude of concerns that may or may not be related to someone's sexual or gender identity. Whether you are LGBTQIA2S+ or not, we are here to provide personalized, culturally competent care that addresses your unique needs and concerns.
I'm still not sure counseling is for me, do you offer consult calls?

Yes, we offer free 15 minute phone consultations to discuss what you are hoping to get out of counseling, answer any questions you may have, and also to make sure you and your therapist will be able to connect in a meaningful way. If we're not able to meet your needs, we're happy to provide you with names of other providers who might be a better fit.
Do I have to focus on identity issues to work with you?

No, you do not have to be working on LGBTQIA2S+ specific concerns to receive mental health support from us. Although we can help with things like identity exploration, or supporting you through your coming out process or gender affirmation journey, we also have experience helping individuals cope with other concerns such as depression, anxiety, ADHD and trauma.
What is your no-show and cancellation policy?

We ask that you contact us 24 hours in advance if you need to cancel or reschedule your appointment. Multiple no-shows not related to emergencies or chronic illness may lead to termination of services, and you may be charged the full session fee for each missed appointment. Our complete cancellation policy can be found in our intake paperwork.
What can I expect at my first visit?

Your first visit will not be a formal therapy appointment. It will be an opportunity for you to get to know your therapist and to see if our practice is the right fit for you. You'll meet for an hour to discuss your current concerns, give a brief history, start building a treatment plan that meets your unique needs, and ask any questions you may have. Our goal is to provide you with the tools and support you need to work through your challenges and improve your overall well-being, and the intake session is the first step.
I usually deal with my problems myself, why should I consider therapy?

Therapy can offer valuable insights, coping strategies, and tools to help you navigate through difficult emotions, relationship issues, mental health concerns, or life transitions. Working with a therapist can provide you with a supportive and compassionate ally who can help you gain a deeper understanding of yourself and your experiences. It can also offer a fresh perspective and guidance that may not be readily available when managing issues independently. At Pride Counseling Solutions we believe that everyone deserves the opportunity to prioritize their mental health and well-being, and our tailored approach ensures that you receive the individualized care you deserve.